Nestfrresh Eggs

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Refund policy

Refund, return & cancellation policy


We do not offer returns as eggs have a short shelf life. However, in cases where the eggs are not as they are supposed to be or damaged, we will send a replacement within 3 to 4 days.

We strive to provide great customer experience each time you shop with us. If at all you are not 100% satisfied with your purchase, please let us know and we will take the best possible measures to resolve the issue.

In the unlikely case of any quality issue, we request you to contact our Customer Service team on 8130539655 and your order can be returned at no cost if it is Cash on Delivery (COD) terms of payment.

We do a 100% replacement in the case of damaged goods, quality issues, or error in delivery. Our quality team can consider complaints on case basis and use its discretion on such matters.

If we have delivered a wrong item, you have the right to reject the delivery and you will be fully refunded for the missing item. If we can only do a partial delivery (a few items might be not available), our staff will inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund. We take responsibility for wrong / partial delivery.



We only cancel the order if its requested to cancel before the order is out for delivery.

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at

How will my refund be made?

For payment by credit card, debit card or net banking, the refund will be processed to the same account from which the payment was made, within 48-72 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
For Cash on Delivery (COD) transactions, Please call our customer support at 8130539655.

When will I get my refund?

In case of cancellation before delivery, we process the refund within 48-72 business hours after receiving the cancellation request.
In case of cancellation once the order has already been dispatched or if it is being returned, we will process the refund once the products have been received and verified at our store.

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You can directly contact on this number +91 9205288069
You can directly contact on this number to place an order
+91 8130539655
+91 9205288069